Site Audit won't start

Check the URL, site access and crawler restrictions.

What to check

Verify the full URL and DNS resolution. Open the site in a private browser window. Check for authentication, firewall or bot protection challenges and robots.txt restrictions. Retry once; if it fails, send the URL, exact error and time to support.

If the issue persists, send the exact error and relevant context to the support team. Never share credentials.

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